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Flight Ticket - Frequently Asked Questions

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Information for Those Who Travel by Plane for the First Time

Buying a plane ticket

Buying the most suitable ticket will raise your travel quality to the highest level. after finding the best ticket you are looking for, you can buy it with your Sofort, PayPal, VISA with 3D security system, DINNERS CARD, MASTERCARD and American Express cards from our site with the most up-to-date security certificates. martiGO brings the results to you in a very short time by searching for more than 540 airlines at the same time. After that, it is mandatory for some airlines to check in online from the airline website 24 hours before your flight with your ticket confirmation information received in your e-mail, while in some, if you do, the total time spent at the airport will be reduced.

Baggage preparation

Under normal circumstances, you have a cabin baggage allowance and a baggage allowance to give to the plane.However, you may not have a baggage allowance at LOW cost flight companies (such as Easyjet, Rynair). When purchasing tickets from martiGO, you can follow the directions, add luggage at any time, or upgrade your flight package and benefit from paying extra for things such as free seat selection, in-cabin catering. Let none of this scare you; you can call our 24/7 call center team and ask them to plan the most convenient trip for you.

Go to the airport at least 3 hours in advance for check-in. If you bought a ticket with martiGO from which airline, find the area where the airline is processing with the help of the screen at the airport usually this part is located on the screens as the flight number and the corresponding section (Dec 1881- Dec 121 - Dec 123, for example) this indicates that the TK 1881 flight was checked in between the counter 121-123. Attention here; not every airline provides this service for free. You can ask for detailed information by calling the martiGO call center team. To make a transaction at the check-in counter, hand over your passport or identification information to the attendant. Since the tickets you buy from martiGO are transmitted electronically to the airline systems, you do not need to print or show your e-mail. After the person on duty has processed your baggage allowance, you will receive a bag tag to electronically track your baggage and a boarding pass to provide you with security passes to the plane.

After check-in

After check-in, you will have your ticket and baggage receipt indicating which gate you will board the plane from, which numbered seat you will sit in the plane. You should also have your ID, driver's license or passport ready. Paying attention to the door number, go to the security checkpoint leading to the corresponding door. Here, you will need to re-pass your bag and cabin baggage, if any, through the x-ray device and show your flight card to the official.

Gate Number

At this point, you can check your gate number on your boarding pass or via your online check-in application. However, this gate/gate number may change constantly, so check your gate number frequently with your flight number at the airport.

 Follow all the warnings of the cabin crew,put your phone in flight mode and find your seat number on the boarding and sit down. I took the aisle, but there may not be a situation where I sit by the window; for this, there must be the permission of the other seat owners and the knowledge of the cabin crew.

Place of Arrival

Now you have come to the end of your journey after buying the most suitable ticket with martiGO. After the plane lands, you can pick up your phones. If it is an international line, you can go to passport control; if you have a transfer, you can go to the other gate / door. If it is your final destination, you can proceed to the bands to pick up your luggage.

And then?

If there is no one who meets you at your destination, you can rent a car or buy a transfer by calling our call center team, which is available 24/7.

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