Menuclose

Would you like to reserve by phone?

Call us now!

Flight Ticket - Frequently Asked Questions

Type your question in the search field or take a look at the topics in the categories.

search

The price of the flight ticket went up before I could complete the purchase. What should I do now?

Unfortunately, the price increased probably as another passenger was faster and bought the ticket in the same price segment, and besides, as soon as all the seats in one class are sold, the system automatically switches to a higher class. This leads to an increase in prices. You can buy your ticket in the new price segment.

How is online Check-in made through martiGO.com?chevron_rightWhat is a PNR, for what it is necessary and where do I find it?chevron_rightWhat is online Check-in?chevron_rightHow does the check-in take place at the airport?chevron_rightHow can I check-in through a mobile device and why do I need it?chevron_rightWhat is the Check-in deadline? chevron_rightDo I have to print the tickets from martiGO.com?chevron_rightWhat is the boarding pass and how do I get it?chevron_rightHow long before the flight do I have be at the airport?chevron_rightCan I make reservations for my flights by phone?chevron_rightHow and when do I receive my ticket?chevron_rightHow much do I have to pay to exchange my ticket?chevron_rightDo I have to take the printed version of my flight ticket? chevron_rightWhat happens if I go to the airport without a boarding pass?chevron_rightWhat is classified as online Check-in? chevron_rightHow is it possible for me to get my boarding pass?chevron_rightThe price of the flight ticket went up before I could complete the purchase. What should I do now?chevron_rightWhen is it possible to begin with Online Check-in?chevron_rightWhere can I find my e-ticket number and how can I get it?chevron_rightDo I have to check in for flights with a stopover?chevron_rightCan I choose my seat for my travel on the plane?chevron_rightCan I pay for my flight ticket with my miles?chevron_rightI haven't received my boarding pass yet and my flight is within 24 hours. What do you want me to do?chevron_rightWhat happens if my seat is sold to someone else?chevron_rightCan I use my return ticket even if I have not used my outbound ticket?chevron_right