Menuclose

Would you like to reserve by phone?

Call us now!

Flight Ticket - Frequently Asked Questions

Type your question in the search field or take a look at the topics in the categories.

search

I received the error "Payment failed". What do I have to do?

It may be that the confirmation page could not be loaded due to technical problems. Do not repeat the ticket purchasing process, your transaction may still be active. Check your emails and don't forget to check your junk inbox. Check if money has been withdrawn from the account you used to make the payment. If you do not find anything, call our martiGO Call Center which is available to you 7/24 hours free of charge.