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Flight Ticket - Frequently Asked Questions

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How much do I have to pay to exchange my ticket?

This amount varies depending on various factors. These factors include, for example, whether the flight ticket you want to change is available in the same class or how many seats are available in the flight you want to take. In any case, the airline will require you to pay the price difference between the second and the first ticket. A service fee of 25 euros will be charged for changes with martiGO. Since there are separate conditions for each ticket, the exchange fee is different.

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