Flight Ticket - Frequently Asked Questions

Type your question in the search field or take a look at the topics in the categories.

What is online Check-in?

The online check-in allows you to register for the flight on your device with internet access usually 24 hours before departure. With online check-in you already complete one procedure before arrival at the airport and also you could select your seat for free or at a fee depending on the airline.

How is online Check-in made through martiGO.com?What is a PNR, for what it is necessary and where do I find it?What is online Check-in?How does the check-in take place at the airport?How can I check-in through a mobile device and why do I need it?What is the Check-in deadline? Do I have to print the tickets from martiGO.com?What is the boarding pass and how do I get it?How long before the flight do I have be at the airport?Do I have to take the printed version of my flight ticket? Can I make reservations for my flights by phone?How and when do I receive my ticket?How much do I have to pay to exchange my ticket?I haven't received my boarding pass yet and my flight is within 24 hours. What do you want me to do?What happens if I go to the airport without a boarding pass?What is classified as online Check-in? How is it possible for me to get my boarding pass?Where can I find my e-ticket number and how can I get it?The price of the flight ticket went up before I could complete the purchase. What should I do now?When is it possible to begin with Online Check-in?Do I have to check in for flights with a stopover?What happens if my seat is sold to someone else?Can I choose my seat for my travel on the plane?Can I pay for my flight ticket with my miles?Can I use my return ticket even if I have not used my outbound ticket?