Flight Ticket - Frequently Asked Questions

Type your question in the search field or take a look at the topics in the categories.

Are name changes on booked tickets possible?

Once the ticket has been booked name changes are to a great extent not possible. Only in extremely rare cases, like with charter flights, there is a possibility of a name change. As Martigo Call Center we would be delighted to give you a helping hand no matter the situation.

What does a cancellation or rebooking depend on?In which cases is a free cancellation possible?How can I use my martiGO.com cash voucher?Are name changes on booked tickets possible?How can I exchange my date of flight?How do we get refunds and how long do they take?Can I make changes in my hotel booking? If yes, how?Why was not I admitted to the flight even though I had a ticket issued for the flight?Is it possible to exchange every type of flight ticket? Can I cancel my flight ticket? How much will I get back if I cancel my flight ticket?What do I do if my flight is cancelled or my flight time is changed?How much refund money will I get if the airline cancels my ticket?Can I transfer my ticket onto the name of someone else?How can I get the money for my flight ticket refunded?Is it possible for me to buy tickets for other people?I have not received an answer regarding the refund of the flight ticket, what should I do?What can I do if the departure time of my flight changes?What can I do if I miss my transfer flight?