Flight Ticket - Frequently Asked Questions

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What are special devices and how can I take them to my flight?

We can describe special devices simply as items that you can not carry in a regular suitcase. Sports equipment and musical instruments such as bicycles and skis fall into the category of special equipment. If you intend to transport such a thing, we recommend that you consult your airline before buying your air ticket. If you have already purchased a ticket, you can contact our martiGO Call Center staff. Transportation of special equipment is generally carried out at an additional cost.

Prohibited items in luggageWhat are hand luggage restrictions?What can I do in the case of damaged luggage?Is it possible to transport pets?How can I carry a stroller?How can I use a wheelchair?My luggage is lost, what should I do?What happens to my luggage on flights with a layover?What do I have to take into consideration with my hand baggage?What do I have to do if I want to take extra luggage with me?I have a wheelchair. Which points must I take into account?What do I have to take into consideration when flying with pets?What do I do if my baggage does not arrive at my destination?What are special devices and how can I take them to my flight?What can I carry in my cabin baggage and checked baggage?What are the hand baggage limits in airplanes?What are the cabin baggage rules and and what are things that passengers can carry? Which items can passengers take with them in special baggage?